If you’re frustrated with Wix — the price hikes, hidden fees, clunky editor, or poor support — you’re not alone.

Plenty of small business owners in Wolverhampton, Walsall, Dudley, and Stourbridge start on Wix because it looks simple and affordable. But over time, the cracks show: rising costs, slow performance, and no easy way to move your site elsewhere.
This page is your no-nonsense guide to leaving Wix behind and building a smarter website that puts you back in control.
The Top Wix Frustrations (and What To Do Instead)
We’ve broken down the five biggest complaints Wix users share — and how to solve them.
- The True Cost of a Wix Website: How to Avoid Price Hikes and Hidden Fees
- When Tech Support Lets You Down: Why Small Businesses Need Real People, Not Chatbots
- Don’t Get Locked In: Why Owning Your Website Matters
- Is Wix Holding Back Your Google Rankings?
- The Wix Editor Struggle: Why “Drag-and-Drop” Isn’t Always Simple
Each post dives deeper into the problem, with straightforward advice on how to move forward.
Wix vs. Black Country Tech Support: At a Glance
Here’s how we stack up against the common Wix complaints:
| Issue | Wix | Black Country Tech Support |
|---|---|---|
| Pricing | Low intro fees, then unpredictable renewal hikes. Hidden costs for features. | Transparent, predictable pricing. No nasty surprises. |
| Support | Bots first, long waits, refunds often refused. | Local, human support. Call us directly and speak to a real person. |
| Ownership | You don’t own your site. Locked into Wix. | You own your site outright, built on open platforms. |
| SEO & Performance | Often slow, clunky, hard to rank on Google. | Mobile-first, fast-loading, SEO-friendly sites built to perform. |
| Ease of Use | Drag-and-drop editor that freezes, crashes, and causes layout chaos. | Clean builds, consistent layouts, easy updates — or we’ll handle them for you. |
Why Local Matters
We’re based here in the Black Country, not hiding behind overseas call centres. We work with small businesses and tradespeople across Wolverhampton, Walsall, Dudley, and Stourbridge who just want a website that works — without the hassle.
With us, you get:
- A site you own and control.
- Predictable, fair costs.
- Real support from people who care about your business.
Thinking of leaving Wix?
Get your free consultation today and see how easy it is to switch to a smarter, more reliable website.
